It seems that whenever I open some apps to editโฆ the preview opens to a blank page that I canโt get out of.
Iโve found 4 apps that have this problem so far.
It appears to be on every app that has been shared with me actually.
So far, every app in this category Iโve opened is opening to a blank screen in the app preview like Iโve shown above. Some have views available at the bottom, however they are not functional:
Solved! Go to Solution.
Hi guys, this will happen with emulator if you havenโt accepted rules and terms. You need to open the app in a full screen mode, accept and then refresh the page in the editor. This is a known issue and we are working with it.
@MultiTech_Visions
Hi I am having the same problem with an app shared to me. A blank unresponsive screen. I could still copy the app and the see the data but not on the original shared one.
Sent an email to support
Great, thanks
Hi guys, this will happen with emulator if you havenโt accepted rules and terms. You need to open the app in a full screen mode, accept and then refresh the page in the editor. This is a known issue and we are working with it.
Hi @Aleksi @MultiTech_Visions
Thank you that has solved the problem.
Youโre welcome
Silly question, what do you mean by โFull screen modeโ? I presume itโs the โOpen in new tabโ button in the top right of the editor
I am not sure what you what you mean by accepting the rules and terms. I presume it is the โgoogle sign inโ screen youโd get when you log in to your app
If that is the case. I have done all of that and I still have no preview after a refresh in the preview section.
Hey Tom.
I did what Aleksi suggested and it DID solve my problem. Perhaps itโs a matter of refreshing your editor window, maybe close it all the way?
I have done the following with no success (several times):
โOpen in tabโ will open the app in a full screen mode in your browser.
Then I have done all of the suggested steps correctly several times and it did not fix the issue.
Success! I rebooted my laptop. There must have been something caught up in RAM that cleared when I restarted.
And I mean this page you need to accept when the new tab is openedโฆ
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