App email domain

[Miguel_Sanchez]

Hi everyone!

I’ve just started making Apps with Appshet.

I was looking at community posts, but couldn’t find something related.

Is there any way that I can use my company domain (i.e. company.com) instead appsheet.com domain when the app sends email?

Thanks!

[Austin]

I know that you can change the email that displays, the name that displays, and the email that replies go to but I don’t believe you can fully hide the noreply@appsheet.com

[Miguel_Sanchez]

Thanks Austin for your quick answer.

Yes, I’ve changed the From Display Field, but as some of the recipients are customers, our concern is that maybe they can take those email as suspect, as they don’t include our company domain.

I was expecting that maybe we could “wrap” the appshet domain and use ours.

Thanks again for your answer

[Jonathon]

Currently, there is no way to wrap the @appsheet.com domain. To do this, AppSheet would need to implement a system to verify a domain through DNS records. Maybe we can expect this down the road.

Depending on how big of an issue this is for you, you could build your own email masking/forwarding setup. For example, you could use Amazon SES:

Amazon Web Services – 8 Oct 19

Forward Incoming Email to an External Destination | Amazon Web Services

Note: This post was written by Vesselin Tzvetkov, an AWS Senior Security Architect, and by Rostislav Markov, an AWS Senior Engagement Manager. Amazon SES has included support for incoming email for several years now. However, some customers have told...

Personally, this seems like a lot of effort and added complexity just to mask the @appsheet domain. Depending on email volume, it may also cost some money to use the SES service.

Maybe make a feature request for custom email domains / DNS integration.

[Miguel_Sanchez]

This clarify a lot for me.

I’ll check the info.

Thanks Jonathon and Austin!.

Have a nice day