App stopped working today in the last few hours

[Jeff_Rubenstein]

Our App stopped working for all our users tonight, we cannot see any errors. Is anyone else having general problems with their App not working at all?

Our users clock in, take a picture and then record an event take a picture over and over and then clock out. When we clock in we take a picture and the screen does not return to the screen it ususslly does. And then we cannot clock--out at all.

I know this is not of much help, but we are not getting any errors or anything so wanted to see if anyone else was having strange general problems like this tonight. 

I have also put i na ticket to Google, but thought I'd try here as well since we are completely shutdown.

[Lynn]

Hi @Jeff_Rubenstein 

Mine seem to be working ok today.

[Jeff_Rubenstein]

Thanks Lynn for letting us know you are not having any issues. it was so
severe we wanted to make sure it was not widespread.

We've figured out what was going on and will post details of what we found
in case it helps anyone else.

Basically, between two versions of our App, where we removed some links
from some automation tasks, somehow we lost some behavior actions. There
were no errors that those behavior actions were missing.

We reverted back versions until we saw the one that worked and the one that
didn't. We will report this to Google to see why removing automation task
links could remove a behavior action and then not show any errors when a
non-existent behavior action is called.

[Steve]

Automation is junk.

[Jeff_Rubenstein]

Yea, we're finding out the hard way.

But is is very useful when it works and does not cause unforeseen issues.