BCC, CC and Reply to not working?

[Dean_Barrett]

I’ve got everthing working in my workflow ok - but whatever i do currently i cannot get copies of the email sent, nor does the reply to address change.

As below everything else is working fine - i’ve tried the addresses like shown with “” around them and as an expression, but no joy - i know i’m missing something obvious but cannot find it currently…

Any help appreciated

[Suvrutt_Gurjar]

Hi @Dean_Barrett,

Is your app deployed?

[Aleksi]

Hi Dean, does this send any email? Is your app deployed?

[Koichi_Tsuji]

Additional question, did you TEST workflow? Is it ended with success without error alert window?

[Dean_Barrett]

Apologies - yes app is deployed so i’m happy that workflow actions correctly - it picks up the email address from the table and sends complete with attachment.

I’m seeing this in test - i’ve only been using appsheet since yesterday so not totally understanding the test results yet

[Dean_Barrett]

And error area of test

[Aleksi]

Please check the result from the Audit history. You can find it from Manage > Monitor > Audit history. Clicks “Launch Log Analyzer”. Then find that log with that Workflow name and check details. You probably see the reason from there.

[Dean_Barrett · Accepted solution]

Thanks for your Aleksi - it was my own fault !!

Misconfigured group settings in gsuite admin wasnt allowing external emails into a group email address…

Apologies for wasting your time

Dean

[Aleksi]

No worries… it happens😀