Email Workflow stopped working

[Phil_Waite]

Hi,

I have an email workflow that send me an email when a new row is added or updated. It has stopped working - first it changed to just “on update” and after I changed it back it produces the error below in the log and I’m not sure what the “no matching processes” refers too. The workflow has been working for months.

Action Details
Email Details
Error:
“No matching processes found for event with name: 21e79897-c482-4052-8c1f-a1d6d41107c8:Email New Order Workflow”
Properties:
{
“AppTemplateVersion”: “1.000215”,
“RuleName”: "Email New Order Workflow ",
“EventType”: “Change”,
“InvokedBy”: “Update”,
“ServerRegion”: “europe-west4”,
“IgnoreSecurityFilters”: false,
“TableName”: “Orders”,
“RuleTableName”: “Orders”,
“OperationUpdateMode”: “UPDATES_ONLY”,
“EventMatch”: “Workflow event successfully matched”,
“Condition”: “=AND([Order Status] = “Run”,NOT([Name & Town]=“Broadstraik Inn Elrick”))”,
“MatchesCondition”: “True”,
“Exception”: “No matching processes found for event with name: 21e79897-c482-4052-8c1f-a1d6d41107c8:Email New Order Workflow”,
“AppTemplateName”: “51d899cd-a4e7-4b38-870e-043ceea6137b”,
“Operation”: “Change workflow rule”,
“Result”: “Failure”
}

[Steve]

Please contact support@appsheet.com for help with this.

Recategorized this topic as #appsheet-automation.

Attn @prithpal @Dan_Bahir

[Dan_Bahir]

Phil please contact support ASAP that would allow us to have your full info and fix that for you.

[Phil_Waite]

Hi thanks

I have emailed them

Phil