Emails not coming through

[APiCC_Conor]

Is anyone else experiencing issues with receiving emails sent via workflow/automation in the last hour? I have two different apps that normally send an email when a particular action is completed, the audit log says the email was sent but it never shows up. One email is being sent to Gmail and the other to Office365 so the point of failure appears to be Appsheet.

[Marc_Dillon]

Yes, I am. GSheets and GMail here. No errors in audit log or automation monitor, nothing in spam.

[Steve]

Escalated.

[Koehn1345]

We are having the same issue on 3 of our Apps

[isdal]

Hi folks, thanks for reporting this issue. We are looking into it and will report back, it appears to be a widespread problem impacting multiple customers.

[Steve · Accepted solution]

[Resolved] Issue with email delivery 2021-10-04 Announcements

Hi Everyone, This issue is resolved as of 10:48 PDT and emails are flowing again. Please let us know if you experience any further problems with email delivery.

[Ktruong]

I think the problem just resurfaced again (nothing coming through for past 6 hours)

[Jamie]

Here too - at first I thought it was a new template I created, but I checked others that definitely work and none of them are coming through.

[Ktruong]

Now it’s sending bursts of emails non-stop and it’s spamming us constantly. Can someone please fix this?

[Steve]

Please contact Support for help with this.

https://www.appsheet.com/Support/Contact