Hello, Iโve been facing this same problem in a week. My app doesnโt load successfully and it keeps saying โServer Errorโ. I try to figure out on the Communities and also on Appsheet Documentation but I still canโt find any solution. Every time both I and my users press the sync button It appears the same. I donโt know what if I configure it wrong or about the Appsheet server or about Google Drive server. Could please anyone help me, please? Thank in advance.
+Bunthy Poch
I searched the Audit History for this app for the past 7 days.
I found a large number of successful syncs.
I found the following 10 errors over the past 7 days. All times are in UTC.
UserId: 746736, EventTimeStamp: 10/13/2018 6:33:53 AM +00:00 Failed to read data โOfficetask-745033:1.000134:แแแแธแแปแแแถแแโ because: File not found: 10uRSVxlrlOQLQU-IC6L0cXz2MyCDHwE_
UserId: 746736, EventTimeStamp: 10/13/2018 6:25:25 AM +00 00 Failed to read data โOfficetask-745033:1.000134:แแแแแแแแแแพแแแปแโ because: File not found: 1vnxqa1ppMnrkspUkAO1xW4_8fS3xXHek
UserId: 746736, EventTimeStamp: 10/13/2018 6:22:47 AM Failed to read data โOfficetask-745033:1.000134:แแแแแแแแแแพแแแปแโ because: File not found: 1vnxqa1ppMnrkspUkAO1xW4_8fS3xXHek
UserId: 745033, EventTimeStamp: 10/12/2018 10:55:42 AM +00:00 The spreadsheet for โOfficetask-745033:1.000095:แแแแแธแแพแแแแแถแแ แแปแแโ cannot be read due to error: Expected worksheet โแแแแแธแแพแแแแแถแแ แแปแแโ not found. Error: The table Officetask-745033:1.000095:แแแแแธแแพแแแแแถแแ แแปแแ is not available Error: Data table โแแแแแธแแพแแแแแถแแ แแปแแโ is either inaccessible or empty.โ
UserId: 745033, EventTimeStamp: 10/12/2018 10:55:12 AM +00 00 The spreadsheet for โOfficetask-745033:1.000095:แแแแแธแแพแแแแแถแแ แแปแแโ cannot be read due to error: Expected worksheet โแแแแแธแแพแแแแแถแแ แแปแแโ not found. Error: The table Officetask-745033:1.000095:แแแแแธแแพแแแแแถแแ แแปแแ is not available Error: Data table โแแแแแธแแพแแแแแถแแ แแปแแโ is either inaccessible or empty.โ
UserId: 745033, EventTimeStamp: 10/12/2018 10:25:27 AM +00:00 The spreadsheet for โOfficetask-745033:1.000089:แแแแแธแแแแแแแแแแแ แแ โ cannot be read due to error: Expected worksheet โแแแแแธแแแแแแแแแแแ แแ โ not found. Error: The table Officetask-745033:1.000089:แแแแแธแแแแแแแแแแแ แแ is not available Error: Data table โแแแแแธแแแแแแแแแแแ แแ โ is either inaccessible or empty.โ
UserId: 745033, EventTimeStamp: 10/12/2018 10:25:26 AM +00 00 The spreadsheet for โOfficetask-745033:1.000089:แแแแแธแแแแแแแแนแแแแแพแ แแ โ cannot be read due to error: Expected worksheet โแแแแแธแแแแแแแแนแแแแแพแ แแ โ not found. Error: The table Officetask-745033:1.000089:แแแแแธแแแแแแแแนแแแแแพแ แแ is not available Error: Data table โแแแแแธแแแแแแแแนแแแแแพแ แแ โ is either inaccessible or empty.โ
UserId: 745033, EventTimeStamp: 10/12/2018 10:25:26 AM +00 00 The spreadsheet for โOfficetask-745033:1.000089:แแแแแธแแแแแแแแแแแ แแโ cannot be read due to error: Expected worksheet โแแแแแธแแแแแแแแแแแ แแโ not found. Error: The table Officetask-745033:1.000089:แแแแแธแแแแแแแแแแแ แแ is not available Error: Data table โแแแแแธแแแแแแแแแแแ แแโ is either inaccessible or empty.โ
UserId: 745033, EventTimeStamp: 10/12/2018 10:25:25 AM +00 00 โError: The spreadsheet for โOfficetask-745033:1.000089:แแแแแธแแแแแแแแนแแแแแพแ แแโ cannot be read due to error: Expected worksheet โแแแแแธแแแแแแแแนแแแแแพแ แแโ not found. Error: The table Officetask-745033:1.000089:แแแแแธแแแแแแแแนแแแแแพแ แแ is not available Error: Data table โแแแแแธแแแแแแแแนแแแแแพแ แแโ is either inaccessible or empty.โ
UserId: 745033, EventTimeStamp: 10/12/2018 10:24:43 AM +00 00 โError: The spreadsheet for โOfficetask-745033:1.000089:แแแแแธแแแแแแแแแแแ แแ โ cannot be read due to error: Expected worksheet โแแแแแธแแแแแแแแแแแ แแ โ not found. Error: The table Officetask-745033:1.000089:แแแแแธแแแแแแแแแแแ แแ is not available Error: Data table โแแแแแธแแแแแแแแแแแ แแ โ is either inaccessible or empty. Error: The spreadsheet for โOfficetask-745033:1.000089:แแแแแธแแแแแแแแนแแแแแพแ แแ โ cannot be read due to error: Expected worksheet โแแแแแธแแแแแแแแนแแแแแพแ แแ โ not found. Error: The table Officetask-745033:1.000089:แแแแแธแแแแแแแแนแแแแแพแ แแ is not available Error: Data table โแแแแแธแแแแแแแแนแแแแแพแ แแ โ is either inaccessible or empty. Error: The spreadsheet for โOfficetask-745033:1.000089:แแแแแธแแแแแแแแแแแ แแโ cannot be read due to error: Expected worksheet โแแแแแธแแแแแแแแแแแ แแโ not found. Error: The table Officetask-745033:1.000089:แแแแแธแแแแแแแแแแแ แแ is not available Error: Data table โแแแแแธแแแแแแแแแแแ แแโ is either inaccessible or empty. Error: The spreadsheet for โOfficetask-745033:1.000089:แแแแแธแแแแแแแแนแแแแแพแ แแโ cannot be read due to error: Expected worksheet โแแแแแธแแแแแแแแนแแแแแพแ แแโ not found. Error: The table Officetask-745033:1.000089:แแแแแธแแแแแแแแนแแแแแพแ แแ is not available Error: Data table โแแแแแธแแแแแแแแนแแแแแพแ แแโ is either inaccessible or empty.โ
Several of the error messages indicate that worksheet could not be found. This seems to be happening intermittently, which is hard to explain. Are you doing anything to the Google worksheet directly that might be affecting it?
I ask because the problem seems to be very intermittent and limited to your app. No other customer is reporting a similar error with Google sheets. Goole is by far the most popular data store, so I think if this were a common problem other would be reporting it.
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What is the account ID and the app name if I check the app?
Ohh thank godness for the help. My account ID: 745033 App Name: Officetask745033
Could you give me more advice?
Does this happen every time when you press โsyncโ or just now and then? Does this happen for all users or just for you?
This happens around a week for me and my users. After we press the sync button it say Server Error and when I hold long press down on some pages it appears a dot-circle and then it show the last image I sent you.
Is it possible that the XLS-file is open (someone hasnโt closed it)
Excuse me, have you found any problem or info? Please tell me. Thanks.
Do you mean that the sync error will happen every time when you said โEvery time both I and my users press the sync button It appears the same.โ?
It says โServer Errorโ.
But does this happen every time when you press โSyncโ?
What about the app version?
Do I have to change it every time I update any columns structures in any tables?
If I never update the version of the app after changing many time, what happens?
Please answer this question firstโฆ
But does this happen every time when you press โSyncโ?
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