I bought Pro package, but Usermail() doesn't work. Why?

[Shalaw_Fatah]

I just bought appsheet annual Pro package to use my app which includes a function [Workflow] to send an email on a certain trigger. However, that doesn’t work, instead it only sends the email to me. I thought this will be different when I buy the package but it’s not. Why is it like that? Best.

[Bellave_Jayaram]

Is the app deployed?

[Shalaw_Fatah]

Yes it is.

[LeventK]

How is your workflow rule set up? And please ensure the app is deployed

Also is it possible that you can post a screenshot from the audit log of a successful workflow?

[Shalaw_Fatah]

Here is a screenshot:
By the way, everything works, the only problem is the form is sent to myself instead of the usermail which is specified in the app.
The workflow basicaly says send a PDF document to the specified usermail when the status of the report changes from ‘incomplete’ to ‘completed’.

[LeventK · Accepted solution]

@Shalaw_Fatah
I believe this could be the reason:

Provided you have an [Email] column in that Hourly table, try with

=[Email]

instead of

=USEREMAIL()

[Shalaw_Fatah]

This actually worked perfectly. Gosh I thought it wouldn’t work

[LeventK]

Thanks for the feedback @Shalaw_Fatah. Glad to hear that your issue is resolved.