Make a phone call using VOIP app (RingCentral) directly from Appsheet

[Eric_Silver]

I would like to have an Action/Behavior that launches the RingCentral VOIP app on the user’s phone when making a call rather than using the user’s phone. Has anyone been able to make this work?

[LeventK]

@Eric_Silver
It’s only possible if the user had set the RingCentral VOIP app as the default caller app. If so, when you create a callable phone field in your app, it will launch that default caller app. Otherwise, it’s not possible to launch an external app.

[Eric_Silver]

Where do you set the default default caller app? I don’t see an option for that? I’m on the Pro plan.

[LeventK]

@Eric_Silver
It’s a setting in the mobile device not in AppSheet.

[Eric_Silver]

RingCentral now offers the ability to use one of their APIs to call from an app using their service. Is there a way in Appsheet to set this up to make the call to the API?

[LeventK]

@Eric_Silver
It totally depends on what their REST API service offers. Provided you can post the link for their API docs, I can take a look.

[Eric_Silver]

Is this what you are looking for?

developers.ringcentral.com

API Reference | RingCentral Developers

[Eric_Silver]

I would like to dial a number from the Phone Number field in my app using the RingCentral “RingOut” feature.

[hanndean]

Thanks for suggestions, guys!

[EdyaNiko]

Integrating your RingCentral VOIP app directly from Appsheet for making phone calls sounds like a handy feature! It would definitely save time and make communication smoother.

If you're looking for a VoIP number to go along with your setup, you might find this link useful: https://www.mightycall.com/blog/how-to-get-a-voip-number/ Having a VoIP number can enhance your calling experience even further!

Wishing you success in making this awesome feature work!