New Bug Encountered: Data not syncing to Smartsheet

[McKenna_Killion]

I am able to pull information fine from Smartsheet but any updates are not syncing back to the sheet. The change is made in the app, the red “1” appears on the sync icon. It sits there for a bit and then both the “1” disappears and the change reverts. This just started today - I know that I was able to push changes from the app to Smartsheet last week. Could there be something within slices/tables/columns that is causing this to happen? I have other data on my app through Google sheets and I am able to have data sync from the app to that. Any suggestions?

[Simon_Langelier]

Hi

same for me

[Steve]

Please contact support@appsheet.com directly for help with this.

[McKenna_Killion]

I did reach out to support and changing the key column to Row ID worked for me to fix this issue.