Offline use
Launch app during the offline and add new data and edit existing data whatsoever. Reset all changes during the app is offline. Then app crash. Canโt restart it unless user goes back online and restart app from beginning.
Any chance user continuously use the app during offline even after reset the data?
@tsuji_koichi What kind of crash are you seeing?
Hereโs what Iโm seeing: - Launch app - Turn on airplane mode - Add a row - Reset changes - Network connectivity error (press cancel) - My new row is still there - Turn off airplane mode - Sync - My new row is gone
@tony the error I see is quite straightforward, unable to start app and ask app creator.
As I mentioned, when I reset the changes, I m not able to restart app at all.
Hm, by move to another app I thought you meant through app gallery. Itโs possible itโs still the same problem though. Iโll try to confirm.
@Adam_Stone_AppSheet In my case , app gallery is not get involved in the chain of process until app get crashed. Just open apps through I phone home page short cut.
@tsuji_koichi Is there an error message? I canโt reproduce the issue.
@tony Hi Tony,
sorry for lack in my explanation.
There is one more step which cause a crash of app during offline use, i.e. after resettting changes and then move to anther Appsheet App, then return to the App to the original App. Then Unable to open.
Seemingly, by doing those steps, Appsheet cause a crash to cached data.
Could you follow those steps ?
Once we reset app,
This causes a crash obviously to original App.
If we move to any other Apps which is not made by Appsheet, this wont be a case.
Your investigation is much appreciated.
@tsuji_koichi Thanks, I was able to reproduce it.
@tony hi do you think if it is a bug?
@tsuji_koichi According to @Adam_Stone_AppSheet, weโve got a fix for this issue coming out soon.
@tony Great news. Thanks for taking this issue up ! Hopefully I could get this one done soon.
@tsuji_koichi The timing is interesting. I found the same problem this week. As far as I know youโre the first user to report it, but it appears to have been active for awhile. It mainly affects navigating into apps through AppGallery. While the fix is pending, I would recommend using homescreen shortcuts to directly start the target app rather than going through AppGallery when launching offline.
@Adam_Stone_AppSheet Glad to heat I was first man who noticed it. Haha. My app is white labelled so not using App Gallery to launch, but always hitting short cut icon on the home screen. Hope fix will be coming soon.
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