Preventing original company logging into our App after work is finished

[Pizza_Dubai]

If company A develops an APP for us and then we find a new developer B to do more work on our APP, is there a way we can make sure company A no longer has access to the appsheet account? There seems to be no option to expunge all logged in users like gmail has to be 100% sure.

We can change the password, but we see that company A used the ‘remember me’ option they still have access - Are we hallucinating or is this correct?

[Aurelien]

Hi @Pizza_Dubai

Did the company A transferred ownership to you ?
You may want to get the ownership of the app, then in the editor you will add developper B as a new user with “can edit definition” option.

Company A should be removed from any access. Then, they can’t log in anymore.
The “remember me” option will have no impact on this access.

[Pizza_Dubai]

Thank you for helping us understand this and based on your question 'Did company A transfer ownership to you '?, the correct answer would be no and here is why.

When we reached out to the company, it was decided to create a new google account for the app, which we all shared access to, to build the app under. So, there in lies our problem - when it was finished we never transferred it to another google account. We assumed it had a force logout option for all as it was owned by Google - our mistake.

I guess we need to transfer it to our main account and then retest all the actions. Does everything automatically come over - like a bundled package; the data in the drive folder, the scripts, logos etc and and essentially it is plug and play - only having to add in the access details to log in and it ‘should’ just work’?

[Aurelien]

Hi @Pizza_Dubai

you may find all the answers to your questions here:

help.appsheet.com

Transfer an App Between Users or Accounts

Apps can be transferred from one account to another, and from one cloud provider account to another.