Pro Plan Pricing

[Dave_Willett]

Hi.
I’ve deployed my App which currently only two people are given access. The App is telling me I need a Pro Plan, I have added two licenses and thats all I need. But I am prompted by the app telling me I need 10 licenses. Why can’t I just have 2 as I need to build up the user list gradually. $100 per month is outside of my budget.

Thanks

[Jonathan_S]

Did you white label it?

[Dave_Willett]

Hi.
I didn’t white label it but this shows on my account page:

[Jonathan_S]

I have the Same problem before.
Refer to Steve’s Post Above.

[Dave_Willett]

Thanks Jonathon.
I am waiting for a response from the email.

Thanks for the assistance.
Regards

[Dave_Willett]

Do we know how long it takes for support to get in touch? I’ve not heard anything back yet.

Cheers

[Steve]

Support typically responds same day, I believe. Sales isn’t quite as responsive. I’ve poked Sales internally; hopefully that’ll get you a response.

[Dave_Willett]

Thanks Steve

[Dave_Willett]

I just noticed my app WAS marked as whitelabel…

[Steve]

Please contact sales@appsheet.com for help with this.

[William1]

Hi Dave,

Since you weren’t intending to set up a white label app, this would be a question for support. I see that one of our support staff has already responded to your email! Please let me know if you have any additional questions.

[Dave_Willett · Accepted solution]

Thanks William. It’s all sorted now, I untoggled the Whitelabel and I now have the best plan which I wanted from the start. I should have looked closer.

Kind Regards