Hi.
Iโve deployed my App which currently only two people are given access. The App is telling me I need a Pro Plan, I have added two licenses and thats all I need. But I am prompted by the app telling me I need 10 licenses. Why canโt I just have 2 as I need to build up the user list gradually. $100 per month is outside of my budget.
Thanks
Solved! Go to Solution.
Thanks William. Itโs all sorted now, I untoggled the Whitelabel and I now have the best plan which I wanted from the start. I should have looked closer.
Kind Regards
Did you white label it?
Hi.
I didnโt white label it but this shows on my account page:
I have the Same problem before.
Refer to Steveโs Post Above.
Thanks Jonathon.
I am waiting for a response from the email.
Thanks for the assistance.
Regards
Do we know how long it takes for support to get in touch? Iโve not heard anything back yet.
Cheers
Support typically responds same day, I believe. Sales isnโt quite as responsive. Iโve poked Sales internally; hopefully thatโll get you a response.
Thanks Steve
I just noticed my app WAS marked as whitelabelโฆ
Please contact sales@appsheet.com for help with this.
Hi Dave,
Since you werenโt intending to set up a white label app, this would be a question for support. I see that one of our support staff has already responded to your email! Please let me know if you have any additional questions.
Thanks William. Itโs all sorted now, I untoggled the Whitelabel and I now have the best plan which I wanted from the start. I should have looked closer.
Kind Regards
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