So Iโm still in the development stages for 4 separate apps that all pull from the same excel file on Box. 2 of the apps allow a user to be logged into a GMail account while the other 2 require me to be logged into a Box account that has been given access to that excel document. I want all 4 apps to be able to be accessed by any logged in account.
I have all the same security settings set on the Security Tab under โRequire Sign-Inโ for all 4. Which is:
Require User Authentication? ON Authentication provider: Any Provider Allow all signed-in users: OFF
And Iโve approved this specific Gmail user for all 4 of them.
The error that I receive on the 2 that arenโt working says, โUnable to fetch app definition: Error:User โ553644โ does not have a valid โboxโ account/nโ
Any ideas? Itโs the strangest thing because Iโve created all 4 using the exact same methods
Have you checked that all apps have correct users in the whitelist?
So cool story, turning on and off that security setting requiring the user be logged in multiple times fixed one of the apps. Let me see if the same trick works with the other.
It still has the same problem when switched to Google as the authentication provider.
Whatโs interesting to me is if I turn off the User Authentication if gives me an error saying, the data table โneeds to be accessed with the end-userโs auth.โ which makes me think the setting is different in the referenced sheet rather than the security setting.
If all your users are using gmail account, what happens if you change the Authentication provider to Google?
Itโs bafflingโฆ
I made them all in the same day and theyโre all linked to the same excel document.
Is it possible that you are using older version in those two apps?
@Aleksi_Alkio Yes, they all have the same GMail users in the whitelist
When you open and close apps while changing accounts etc. sometimes the browser is not able to โfollowโ all of this. Clearing the browserโs cache sometimes helps.
Have you tried to clean the cache?
I didnโt know that was a thing. How do you do it and what does it do?
Have you checked that all apps have correct users in the whitelist?
When you open and close apps while changing accounts etc. sometimes the browser is not able to โfollowโ all of this. Clearing the browserโs cache sometimes helps.
@Aleksi_Alkio Yes, they all have the same GMail users in the whitelist
So cool story, turning on and off that security setting requiring the user be logged in multiple times fixed one of the apps. Let me see if the same trick works with the other.
It still has the same problem when switched to Google as the authentication provider.
Whatโs interesting to me is if I turn off the User Authentication if gives me an error saying, the data table โneeds to be accessed with the end-userโs auth.โ which makes me think the setting is different in the referenced sheet rather than the security setting.
If all your users are using gmail account, what happens if you change the Authentication provider to Google?
Itโs bafflingโฆ
I made them all in the same day and theyโre all linked to the same excel document.
Is it possible that you are using older version in those two apps?
Have you tried to clean the cache?
I didnโt know that was a thing. How do you do it and what does it do?
User | Count |
---|---|
35 | |
35 | |
28 | |
23 | |
18 |