Suddenly I can not open PDF files generated from bot

Hi, 

Suddenly it stopped working and I can't open the pdf. I've checked but I can't find how to fix it. all files are in a shared drive

The complete folder 

This is the html message:

 

 

 

 

 <html>
        <body style="margin:20px">
          <div>&#39;\Files\2024_02_09 - 12_51_55CotizacionMarcel Behar538392.pdf&#39; not found</div>
          <div>Probable cause: N/A</div>
          <div><ul><div>
   <div>Path: Root</div>
   <div>Result: FAILURE</div>
   <div>Message: N/A</div>
   <details>
<ul>
<li><div>
      <div>Path: Root</div>
      <div>Result: FAILURE</div>
      <div>Message: N/A</div>
      <details>
<ul>
<li><div>
         <div>Path: Root</div>
         <div>Result: Success</div>
</div>
</li>
<li><div>
         <div>Path: Root</div>
         <div>Result: FAILURE</div>
         <div>Message: N/A</div>
         <details>
<ul>
<li><div>
            <div>Path: Root</div>
            <div>Result: FAILURE</div>
            <div>Message: N/A, Searching for &#39;\\Files\\2024_02_09 - 12_51_55CotizacionMarcel Behar538392.pdf&#39;, File entry not found</div>
            <details>

 

 

 

 

My spreadsheet is in 'data' and the pdf files in 'Files'

'Unidades compartidas' is 'shared drives'  in google drive 

Captura de pantalla 2024-02-09 a la(s) 13.00.36.png

Also, I created a "Shortcut" of the folder to my drive

In the action this is the path and the default app folder 

Captura de pantalla 2024-02-09 a la(s) 13.05.07.png

 

Captura de pantalla 2024-02-09 a la(s) 13.04.56.png

and the filename prefix bots:

 

 

 

 

SUBSTITUTE(
	SUBSTITUTE([documento pdf],
     	"\Files\",""
     ),
     ".pdf","")

 

 

 

 

Captura de pantalla 2024-02-09 a la(s) 13.09.33.png

thanks

Solved Solved
0 8 217
1 ACCEPTED SOLUTION

Just fixed it! I just changed the "\" for "/" in both the bot and the action.

View solution in original post

8 REPLIES 8

I had read this post and I have everything correct

Hi, have you had any news? I'm experiencing the same issue, everything worked perfectly yesterday.

Just fixed it! I just changed the "\" for "/" in both the bot and the action.

is working. thanks @sancalb95 

No problem, glad to help. But still, the question remains, what happened. right? 

Some heroes don't wear capes.

No, I have the same issue in many project now in different accounts

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