Unable to fetch app definition. Your app is blocked because a plan update is needed. You can update

[jaichith]

Dear friends, 

I am in the process of building a app. today I am getting this this message

"Unable to fetch app definition.

Your app is blocked because a plan update is needed. You can update your plan in the Account page."

I have returned back to prototype state from deployed state even though it is not working. Still I am in development phase only. 

Please tell me how to fix this. 

[AleksiAlkio · Accepted solution]

It sounds like you have an app in deployed mode.. and it's other than you think. When you have a free plan, all apps need to be in Prototype mode.

[jaichith]

Thanks bro, 

I have mailed to support team and removed the blocks by them 

[AleksiAlkio]

In this situation, you don't need to contact support. Just set all apps back to Prototype mode. Your account will be fine after 20..30 minutes automatically.

[lukia]

Hi, i'm having the same issue, but i did not deploy the app yet, but accidentally allow more than 10 people to use the app. Now I have cloned to another app, but still cant be able to make it works. Please help

[AleksiAlkio]

If you have copied the app, just delete the original app and you should be fine.

[EriFrança]

Good morning friend, my app presented the same error but so far I haven't responded, I've already deleted the users and returned to the prototype