Urgent: Appsheet Performance Issues and QR Code Generation Failure

[hien_nguyen]

Appsheet is experiencing unstable performance, with slow when edit and synchronization and very sluggish PDF exports. 

Export pdf by automation running very slow and cannot generate QR code to an imageQR codes by Google API are not being generated on templates since yesterday. I have change to another URL to generate QR code.

Is anyone else experiencing similar issues?

Hello Dev Team, do you have any updates on features affecting the performance of Appsheet?

Please investigate and address this issue promptly.

Best regards,

Hien Nguyen

[Rifad]

Yesterday, I noticed that copying an app to Supabase to test edits and sync was taking a long time. I am in the UK and the server seems to be slower than the Asian servers for the past few months.

Might not be precise to this issue but I had reported this issue more than six months ago, noting that Asian users were three times faster. Even though I have been in touch with AppSheet support, there haven't been any improvements in the server speed. As usual copy pasted message saying specialist is looking into this for six months.

I'm hoping the issue above looks different, but it's pretty much closer to what I'm dealing with on the UK server.

[hien_nguyen]

If you are using template docs with Google API qrcode, let changig to another API such as quickchart qr code. The speed of syncing will be increasing.

[Rifad]

When you edit a row without any bot. How long does it take ?

[hien_nguyen]

I was running little faster but it seems slower than before. 

[hien_nguyen]

I tried switching the QR reading API from Google API to QuickChart API, and the sync speed has improved a lot. I don't know if the appsheet has any updates related to reading API from Google?