Whatsapp action

[Laura_Hong]

Hi,
I want to have an action where client can use Whatsapp for communications. However, I’ve tried using different ways but it does not seem to work. The result that I got was that the link could not be opened and also, it is expired. Wondering if there are any other ways?

The following are ways that I’ve tried,

1. CONCATENATE(“whatsapp://send?phone=”,[Phone Number]),
2. CONCATENATE(“https://wa.me/”, [Phone Number]) and,
3. CONCATENATE(“https://api.whatsapp.com/send?phone=",CONCATENATE("+66”,[Phone Number]),"&text=",CONCATENATE("Dear ",[Name], " this is your queue number ", [Queue Number]))
4. CONCATENATE(“whatsapp://send?phone=”,ENCODEURL([Phone Number]),CONCATENATE("Dear ",[Name], " this is your queue number ", [Queue Number]))

[JuneCorpuz · Accepted solution]

Laura_Hong:

CONCATENATE(“whatsapp://send?phone=”,[Phone Number]),

Laura_Hong:

CONCATENATE(“https://wa.me/”, [Phone Number])

Hey, i just downloaded WhatsApp for this one.

I tried visiting the link using my phone’s browser (not via action to see if the deep link is running): and here is the format I used https://wa.me/(Country Code + Mobile Number). It should look like this https://wa.me/639171234567 where 63 is our Country Code and 9171234567 is the mobile number.

Are you using an iPhone? If yes, make sure your default browser is Safari and not other third party applications.

[Uk]

"https://api.whatsapp.com/send?phone="&[data] , I think It works