Hi,
I changed my Office365 password today and now I get the following errorโฆ
โโฆYour Microsoft access token has expired. Please log out of AppSheet and then log back in through OneDrive or Office365โฆโ
Iโve tried the following but still get the error message:
Please advise if Iโm missing something?
Cheersโฆ
Solved! Go to Solution.
Thanks @Steve and @GreenFluxโฆ
Support were super fast and have come back with the following:
"โฆtaking a look at your account, it looks like your AppSheet authentication provider and default data source is Google, but you have Microsoft set up as a second data source.
Please go to the AppSheet account page, go to sources, and reauthenticate the Microsoft source:
https://www.appsheet.com/Account/Account/Sourcesโฆ"
Going to give that a shot nowโฆ Cheersโฆ
Please contact support@appsheet.com for help with this.
Will doโฆ Thanks @Steveโฆ
Did you log out, and back into the app? Or the editor?
I think you have to log into the website as the app owner to reset the token, not just as an app user.
Hi @GreenFlux,
I was in the editor then logged out from My Account > Sign Out
After logging into O365 and OneDrive I then logged into: https://www.appsheet.com/Account/Login with my App Owner Gmail account.
Was that rightโฆ?
I have emailed support but I was hoping it was just me doing something sillyโฆ?
Thanks @Steve and @GreenFluxโฆ
Support were super fast and have come back with the following:
"โฆtaking a look at your account, it looks like your AppSheet authentication provider and default data source is Google, but you have Microsoft set up as a second data source.
Please go to the AppSheet account page, go to sources, and reauthenticate the Microsoft source:
https://www.appsheet.com/Account/Account/Sourcesโฆ"
Going to give that a shot nowโฆ Cheersโฆ
Thanks for sharing the resolution! This is good to know.
I hadnโt thought about the secondary data source causing the same error. But it is a different OAuth provider so it makes sense.
Hi, i have the same problem, i go to sources put my Microsoft account and nothing.
I have this problem now, Microsoft is the main account and I have my files in Sharepoint...
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