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This is Tomas from the engineering team. We got an alert due to high latency starting around 10:20pm PST. We are deploying a mitigation. I will provide an update in 10 minutes.
Update (22:56 PST): We have deployed a mitigation and are seeing some metrics improving rapidly. Latency is still elevated. I will post the next update in 10 minutes (or sooner if the system has fully recovered)
Update: (23:09 PDT). Based on load balancer metrics and spot testing the system is back to normal as of 23:02 PDT. We will expand our RCA from the Dec 11 incident to cover this related issue.
but, my user getting so mad being disturbed from their own business throughout this week. they will kill me next time seriously. I hope your team save my life.
We appreciate your prompt response, but we had a similar problem a few days ago. We would like to ask you to report the cause of this issue to our users.
Not sure if these fixes are taking or not. Experiencing high latency in the US also for writing data using a deployed app. Also loosing functionality in app editor where now my applications won't load anymore.
I do not know if it is somehow related but one of my apps triggered a scheduled bot bypassing/ignoring the filter condition. It worked for every record in the given data set without considering the filter condition... I am really confused and wonder how it could happen.
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