BUG: The Community is inserting erroneous links on the Q&A page

See image below

Screenshot 2022-12-02 at 1.20.43 PM.png

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7 REPLIES 7

Michelle
Community Manager
Community Manager

Hello @WillowMobileSys,

I'm not showing the forum links being inserted on the Unanswered Topics as in your image.  Is the image you provided from Desktop or Mobile?

Michelle_0-1670013915948.png

I will take your feedback regarding the forum link in the Recently Solved component to our internal team.

Thank you for sharing,

Michelle | Community Manager

 

Hi Michelle!

This image was taken from desktop using Chrome.  I am still seeing the same issue but will try logging out and back in again to see if it persists.

@WillowMobileSys,

You may also try to clear your cache to see if that resolves it as well.

Thank you,

Michelle | Community Manager 

I cleared cache and that seemed to remove those extra links under the "Unanswered" topic.  However, after clearing cache from ALL Google sessions, re-logging in and even taking the extra step of shutting down the machine and restarting - I still see the "bad" links under the "Recently solved" section.

Screenshot 2022-12-02 at 4.25.59 PM.png

@WillowMobileSys,

Yes the forum board link is still in the Recently Solved component.  I will take that to the internal team for review. 

Thank you,

Michelle | Community Manager

FYI.  Well I went a away for a while, logged back in and the "bad" links are back in the "Unanswered" section

Screenshot 2022-12-02 at 6.42.14 PM.png

@WillowMobileSys,

Thank you for letting me know.  We will investigate the issue.

Thank you,

Michelle