Depends on your personal financial situation - $29 as a minimum floor for basic support to me is 1/2 the price of a AAA video entertainment software*, at least in the USA, and I'm sure you can cancel it after they get you fixed. (g to the a to the m ...

I finally got mine resolved; I had to sign up for basic support, and had a few passes with the L1 support (who, similar to this thread, were insisting I wasn't following the instructions properly) but they made an internal ticket and escalated it to ...

Same problem as https://www.googlecloudcommunity.com/gc/AI-ML/Duet-AI-setup/m-p/647527#M3295

I am having the same issue. Signed up, got approved for my account, even signed up for basic support because I'm unable to move past this. I've ensured my user has the Cloud AI Companion User and Service Usage Viewer roles. Paid support seemed to be ...