Syncing and loading the app

Hi there. Why would a user get this err message when trying to load the app. App is installed on device.

@Andrea
Possibly the mobile device might have been temporarily disconnected from the internet whilst the app was fetching the app definition from the AppSheet server.

Thank you. The User tried several times and kept getting the same message. He had to uninstall the app and install again to be able to use it.

1 Like

@Andrea
Here ist the related post