A duplicate request is already in progress

[sorin_mihai]

Hy,

I know the error that shows up when trying to refresh seems self explanatory, but I don’t really get it.
Which part of the request is duplicate? The act of Sync-ing? in the sense that there are two users trying to sync? couse that’s not it…
Nor is the thing that is being synced.

What do I tell the users in order to avoid this from happening?

Thank you,
Sorin

[Aleksi]

How long does it take to sync the record?

[sorin_mihai]

When this appears (it only showed up twice), it doesn’t sync at all. And I hit go back, and then try to sync again and it’s the same thing again and again. Maybe after 20-30 minutes I tried again and it synced without giving that error again.

[sorin_mihai]

Hy,

Any new insights on this messege?
(It’s not really an error but i still don’t know to what it reffers …)

[EarthCapades_Ki]

Can Someone help me

[Phil · Accepted solution]

See topic "“A duplicate request is already in progress.” in this article https://help.appsheet.com/en/articles/962247-errors-during-sync

[sorin_mihai]

I see, so when I sync and get this message it means that the app is still working on the last sync I just made (not some other users) … and so that suggests that there must be some things making the sync really slow for that user.
I’ll pay attention next time I get a report from a user about this message, I’ll try to see what is doing that.

Thanks

[Andrew_Caffrey]

Just as a heads-up that link is depreciated

[Steve]

Escalated. Here's the current link:

Errors and warnings during Sync - AppSheet Help

[Andrew_Caffrey]

Thanks a bunch! 

[lizlynch]

Redirect should be fixed, too! 🙂 Thanks for reporting!

[Phil]

Exactly.