Good Day, i have created a new docs template but i canโt seem to figure out what this error is.
Thanks in advance.
We need more information. Could you post images of the โPrint Receiptโ Workflow definition?
For a general understanding, it seems this Workflow is expecting information within the โBodyโ property of the Workflow rule step named โAction 1โ. Either this โBodyโ property is blank or not defined correctly.
Hi John,
Where do i find the workflow definition? I had also tried the same template in the attachment file option where it also did not work.
Regards
Prishalan Naidoo
0820718676
I simply meant to go the Workflows list in AppSheet, expand the Workflow named โPrint Receiptโ and the expand the โDo Thisโ list so we can see how you have defined the step in the Workflow.
Like this:
Hi John,
What is the name of your template file?
Hi Steve,
The file name is โRECEIPT - V3โ
There appears to be something wrong with the file type or file contents of your Body template.
The error message saying the โFileMimeType is unexpectedโ is the root of the problem.
The โobject reference not set to an instance of an objectโ error is probably a down stream consequence of the FileMimeType error.
Hi Phillip,
Do you what causes this โFileMimeTypeโ error?
I suspect that it is failing because of the type of Body template file you are using.
Normally the template file is a Google Doc or Word Doc.
I can investigate if you provide:
Hi Phillip,
Yes, my pamphlet is a Docs template. Can i give you access to the template to get your feedback aswell?
Hi Phillip,
Apologies for the delayed response.
Acc ID: 483780
App Name: FINANCE - RKC
Workflow Rule Name: Print Receipt 2
Regards
Prishalan Naidoo
0820718676
If you provide the information I requested above I will be able to see you body template.
If you do not want to provide that information in the community, then you can submit a problem report through the support link. Just be certain you include all of the information I listed in your problem report.
It appears that you failed to go to https://www.appsheet.com/account/account#_tab_acctConfig and check the option that enables support access
Hi Phil,
I have updated the settings. Apologies for the delay.
I am investigating.
There appears to be a serious error with your Google Docs Attachment template for workflow rule โPrint Receipt 2โ.
When we try to export it from Google Docs, Google Drive reports โGoogle drive Internal Server Error 500โ.
I suggest deleting the doc entirely and creating a brand new Google Docs attachment template.
Hi Phillip,
Thanks for having a look. Based on your experience with Templates was there anything in that template, layout, colors, font, that couldnโt be applied to an appsheet report?
It was not possible to download the attachment template for rule โPrint Receipt 2โ because of the Google Drive 500 error. I could not look at the contents of the template at all because it would not download.
has this issue been resolved? I am also experiencing the same problem, and Iโve tried deleting the doc and creating a new one, but still doesnโt work.
It is best to submit a bug report. Please provide:
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