Duplicate emails

[blueocean]

Hi,

I have built a bot that sends an email at 5 am every morning. I am trying to figure out why it sends duplicate, triplet or even quadruple emails. I think it has something to do with the “for each row in the table” option checked. The option is set to the parent table and it searches for a property name on the parent table. In this case:

Security (Parent Table)
Property is =XXXXX

If the condition is true then it launches an email…but it seems to repeat multiple times.

[Aurelien]

Hi @blueocean

Similar post today, doesn’t look like a coincidence.

Double Emails sent Questions

Hi all, I have a slight issue with a bot, scheduled bot to be specific, for some odd reason the bot sends the particular email twice, in the monitoring screen it shows that it only triggered once but in the inbox there are 2 emails received at the same moment. [image] [image] Any help would be hugely appreciated! PS: don’t mind the other errors, I’ve sent the To: column to return an email when certain conditions are met

You may want to contact support through the form:
https://www.appsheet.com/Support/Contact

[Steve]

Escalated.

[Sai1]

@blueocean : Hello, This is Sai from Google Appsheet engineering team. Can you please tell me which app you are using and the account. Also, if you don’t mind, can you also please reach out to the support by contacting (https://www.appsheet.com/Support/Contact). I would love to help fix this.

Thanks,

• Sai

[Sai1]

@blueocean : Thank you for the information. I’ll look into this right away.