Hi there,
We have a number of users in our organisation that are trying an AppSheet app prototype. Weโve recently had a new starter that was invited to the app but cannot login into AppSheet. They keep getting an โError validating external accountโ error when logging into AppSheet.
I created this test account to validate what the issue was and I am having the same problem. I havenโt even invited myself to any apps. I am just trying to login directly at appsheet.com from my browser and getting the same โError validating external accountโ error.
Error happens as follows:
Does someone have any pointers on how to troubleshoot this issue? It seems more related to Appsheet than a specific app.
Thanks in advance.
Solved! Go to Solution.
The problem is resolved, here is community announcement: [RESOLVED: Login Failures to Apps] Some new Workspace/GSuite users receiving "Error validating exter...
Please contact support@appsheet.com for help with this.
Thanks Steve. Sent a message to support.
Same here, in one case i was able to login. Instead of selecting the account i clic on select another account. wrote the email and pasword and that did the trick, but later on i had problems with a new user
The problem is resolved, here is community announcement: [RESOLVED: Login Failures to Apps] Some new Workspace/GSuite users receiving "Error validating exter...
User | Count |
---|---|
41 | |
36 | |
30 | |
23 | |
16 |