I am trying export charts on dashboard to pdf but it all charts are blank although these are have value in the app.
Pic#1: Dashboad with charts
Thanks
Hey hien_nguyen,
It looks like you are doing what is described here at the snapshot() article, but I am not entirely sure why it isnโt working.
Link to article: SNAPSHOT() | AppSheet Help Center
I would probably reach out to customer support to see what might be happening since it seems like everything you are doing is right. Might be something missing that I am unaware of.
Link to support: Customer Support - AppSheet
Have a good one!
Cale
Are you using UserSettings by any chance?
The snapshot is performed as follows:
At present, when WRS invokes your application, the UserSettings are not passed to your application. As a result, Snapshot may not work properly if your application relies on the UserSetting being present for the view to be displayed correctly. For example, security filters or view filters that refer to UserSettings will not work properly.
I am in the process of fixing this.
I only use useremail to login and filter form for DASHBOARD. If I print the chart no filter, it is ok but for filtered chart it is blank.
Thank you.
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