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What specific use case would there be for a loop?In cases where I need
something to happen over X amount, I'll make a custom IDE action for
it.You could attach the same playbook after some *if* condition so it
repeats and then pull a value from a glo...
I use Python Flask to serve this custom SLA application. You could use
the Table widget in the dashboard and set its values tonumber of:
casescalculate field: Handling avg timeThis would only show the time
between stages though, not the full TTR.
I use "dynamic-cases/GetWallActivities/" to log the time one of my users
assigns the case to themselves, and then log the time for when the case
is actually closed -- since we don't utilize advanced reports.
